Shipping policy


K’otic Shipping Policy



At K’otic, we’re committed to getting your order to you as quickly and safely as possible. Please review our shipping policy before placing your order.



Processing Times



  • All orders are processed within 2–4 business days after payment is received.
  • Orders are not processed, shipped, or delivered on weekends or holidays.
  • During high-demand periods (such as new drops or sales), processing times may take longer.




Shipping & Delivery Estimates



  • Standard U.S. shipping typically takes 7–10 business days after processing.
  • In some cases, depending on demand, inventory, or carrier delays, orders may take up to 3–4 weeks to arrive.
  • Expedited shipping options (if available) will be shown at checkout.




Order Tracking



  • Once your order ships, you’ll receive a confirmation email with a tracking number.
  • Please allow up to 24–48 hours for tracking updates to appear.




Shipping Addresses



  • Please double-check your shipping address before checkout.
  • K’otic is not responsible for delays or lost packages due to incorrect or incomplete addresses provided by the customer.




Lost or Stolen Packages



  • Once a package is marked “delivered” by the carrier, K’otic is not responsible for lost or stolen items.
  • If this happens, please contact the shipping carrier directly or email us at kotic.online@gmail.com for assistance.




International Shipping

 

(If Applicable)



  • International orders may be subject to customs fees, duties, or taxes. These are the customer’s responsibility.
  • Delivery times vary based on location and customs clearance.