Refund policy

Return & Refund Policy

Returns are accepted only if requested within 3 days of delivery.

 

Items must be returned in their original, unworn condition. We reserve the right to deny returns or refunds that do not meet these requirements.

 

 Refunds are available only for reasonable return requests or if the order is canceled within 2 hours of being placed.

 

	• Refunds are issued to the original payment method once the return is inspected and approved.
	• Please allow 5-7 business days for processing.
	• Original shipping costs are non-refundable unless the return is due to an error on our part.

1. Email us at kotic.online@gmail.com with your order number and reason for return/exchange.
2. We’ll provide instructions and a return label if applicable.
3. Ship your item back securely.